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87 Comments

  1. Why on earth will you decide to charge 2% on every transfer transactions from my Oride opay wallet to my account number? This is inhumane and disheartning, its a breach of agreement. Riders are complaining bitterly about this, I hope you will not loose my of your riders to your competitors because of this irrational decision. As a matter of urgency, something positive must be done before many riders begin to opt out. Even banks don’t charge 2% to transfer from banks to banks, the worst they charge is #52 regardless the amount and that is when transferring to other banks. Therefore transferring to my bank acct from my opay wallet should not cost me any charges, I think the decision has to be reversed before riders begin to mobilise themselves. They are the heart of this business , so they should not be held to Ransome of collosus charges, to get their hard earned income under the sun and rain. Thanks

  2. Am Opay agent and I made a bank transfer on the 19th of this month and the person haven’t seen the alert, and its really urgent even the person is causing a real damages here..please what happen to the money

  3. I am an opay agent I made a gotv subscription yesterday morning into a customers account with transaction ID 191125127130133462 but up till now the money has not reflected in the account which make the account inactive. Please do something now because the customer is at my neck.

  4. I book an Opay in Ogun State Abeokuta, your Rider call me and told me he can’t come and pick at #70 that the money is too small, which I told him on phone he must come, the man never show up and he Click on the app that he has pick me the most funny part is that they now told me to pay the money he did not render service for I won’t take that you better look for solution into it because I won’t pay..His name is SABIRU SEMIU

    • Thanks for your Comment, we are sorry for the obnoxious happening. Please can you help us with the riders phone number ?

  5. Good day, I had a ride with Ocar and I was billed #500 and I paid cash, till now it is still showing that I have not paid, now I cannot load my wallet because I will have to pay for the trip again. Here is the Order ID 73844122, the drivers name is Peter Idoko and his phone number is +234 818 029 3331.
    Please note this is not the first time I am experiencing this I end up double paying. Your customer support Centre is so worse

  6. I was picked by the O rider at Kuto Roundabout junction on Thursday 12th of December, 2019 and we arrived at exactly 08:51pm at Osiele. I was charged #364 and I don’t have sufficient money in my account. I now ask someone to help me transfer #1000 into my opay account, which he did and successful in my presence. After five minutes the money was not received. We thought it is network problem. I now ask the rider to help me transfer #50 in order to settle your company in time and for the riderman to be able to received an alert in time as well, which he did successfully and not received.Later on, the rider transfer another #50 which I received immediately. Now, what happened to my #1,050? I even called your customer service, they were just burning my call card for nothing sake.

  7. Pls I ordered for pride I was assigned by Mr ibrahim Yusuf no 08169492987 for over 25 minutes I was calling the guy he avoided my calls didn’t care to call until my phone went off after 35mins.no I was charged for it.And this is not the first I am paying for services not rendered. Pls the riders need to be re – oriented on the services they’re into.it is getting out of hand.

  8. Pls I ordered for oride I was assigned by Mr ibrahim Yusuf no 08169492987 for over 25 minutes I was calling the guy he avoided my calls didn’t care to call until my phone went off after 35mins.no I was charged for it.And this is not the first I am paying for services not rendered. Pls the riders need to be re – oriented on the services they’re into.it is getting out of hand.

  9. Good evening,I ordered Oride this evening, but the rider didn’t show up and suddenly I’m seeing enrout and later seeing arrived destination on my order asking me to pay, I called the rider he said he couldn’t cancel the order and that is why he did that and there’s nothing he can do about it. The order id is 80030221, his name is Abraham O. Olusegun. Please help me look into it. The man is a fraud

      • Opay are real scam they just deducted extra one thousand naira from my bank account after after making transfer of one thousand naira from my bank account to opay

  10. Since last I’ve not been able to sign in to oride app, it kept asking me of new code that will be sent to me by SMS, and I didn’t receive any code either through SMS or WhatsApp,
    Kindly assist.

  11. Good day,

    I am really very angry now using your app for the first time. I was at Alapere bus stop and booked for a ride. The bike man told me he was at 7up, how many minutes will it take him from 7up to alapere. I waited for more than 10mins. Then I had to cancel the ride to make an alternative on a monday morning. The next thing I got was a text from him saying God will punish him not me and his generation and that for cancelling the ride it will not be well with him and not me. I find this really annoying. His mobile number 08064964312. Kindly caution him.

    Thank you.

  12. I want to Change my opay phone number registered with the app. I want to Chang it with the number with my BVN

  13. I have been trying to log in to my opay account after I logged out , over 3hours now I haven’t received sms code to verify my account, I tried other means , via WhatsApp was to no avail,didn’t receive nothing, I tried calling the code *347*010#. code provided didn’t log me in as well ….

  14. I wanted to pay electricity bill of 17300, I could not because the App was telling “more than 30000 limit, upgrade to kyc 2” which loads forever after adding all my details.
    Now the amount was deducted twice to my OPay Wallet, to return or deposit back to my Bank Account is another war I cant finish!

    Please Help o_because am thinking of storming your Head Office before I saw these comments.

  15. I funded 1 my account 0902128639 of N40,000 since morning but hasn’t reflected on my balance.

    Transaction number 200129067202429556

    Pls kindly assist

  16. I don’t have much complain but am so sad rite now
    I order for opay
    When he arrive he told me the money opay charge is too small for him
    And he told me to cancel it
    I said he should because my phone is about to off
    On getting to the app now
    The guy refuse to cancel the order
    And all my money have been deducted
    How can I get my money back

    I have his number
    I can sue him for this

  17. I made a payment of #2000 on 17/01/20 through my ATM card but I didn’t get value for my money. Status failure no. 8054652347, Transaction no. 200117034892113141. Kindly look into it and use ur good office to revert it to my account. My opay account no is 08054652347.

  18. I am bitrus Barnabas opay in agent in adamawa I buy jamb e pin 4000 to someone near jamb office adamawa the the madam said is a legal business but I’m now been tracking by security personier and run .pls do something to help my situation.08131625785

  19. Hi,

    I’m really not cool with the rider assigned to me today, he got to the pick up point and was acting all angry. He was so reckless on the road and all. We finally got to Victoria Island and he said my fare was 9,322 from Ikeja to V.I, I wonder how it got to that amount. Why do I feel like he influenced that fare?

    Can I see my ride information?

  20. Hi good day

    Am opay agent our biggest challenge now is pos have try alot to convince our client to transfer to our acct why some will refuse and dose that refused are more than dose that are willing, with this will are loosing our clients pls help us fit this, meanwhile orders company are being to patronize us.

    Thanks.

  21. I applied for 10,000 loan last and approved, u have deducted 15.00 from my account n u have not credited my account. What is delaying it ? Pay into my first bank account not e-wallet and if not pls return my 15.00. Thanks.

  22. I was scammed by one of the Opay agents and now I can’t even login to my app again someone made a transfer to me n I can’t touch the money because the agent altered my transfer code

    • Let us have the Agent;s details for your login details, the agants has to hand in it ensure that your password is correct

  23. I transferred from my opay wallat since yesterday morning and the customer hasn’t gotten her value and its has caused a serious damage here.kindly check the transaction status.
    Session I’d 100004200702135937100161122

    Transaction number. 200702026497816401

  24. A customer came to pay for electricity , when I printed the receipt of payment it was showing #0, it was not bringing the amount the customer paid for.. And she needs it as evidence of Payment

  25. Hi, please I need your help because I transferred my money through your gateway for the purpose of online business and it turned to be fraudulent.so I want to retrieve my money

  26. Hi, please I did transferred money to a platform for the purpose of online business on your gateway and they turned to be fraudulent

  27. I received debit alert 3times from my opay agent and I don’t know how to retrieve my money back please I need help

  28. I received debit alert from opey agent I don’t know how it happened please I need help so I can retrieve my money back

  29. Someone did transaction the transaction was approved and the person was debited but the money was not credited in the Opay account

  30. My opay account was blocked because I forgot my password I need to verify it please I need something to be done

  31. My money is stuck in my OPay account and every time I try to transfer it giving me transactions failed for over 3 days now …..pls get to it someone live is at risk if I can make payments

  32. I can’t login to my OPay wallet for about 4 days now, I thought it was because I have not updated the app. I just updated the app today and it’s still not login in

  33. I apple for opay pos ….i paid 20k for the pos into access bank account giving to me by one mr Kingsley….he open an account for me and ask me to pay another 50k into the account which i did….the account nomba was in my phone nomba….till date ve not receive any pos from opay

    The annoying thing is he not picking my call again….i want to know if ve been scam ooo

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